Privacy Policy

Last updated: 10/25/2025

1. Information We Collect

At Med-Touch Pharmacy, we collect information you provide directly to us, such as when you create an account, or contact us for support.

Personal Information

  • Name and contact information (email, phone number, address)
  • Payment information (processed securely through our payment partners)
  • Prescription information and medical history (with your consent)
  • Account credentials and preferences

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Verifying prescriptions and ensuring medication safety
  • Improving our services and website functionality
  • Communicating important updates about your orders
  • Complying with legal and regulatory requirements
  • Preventing fraud and ensuring security

3. Health Information Protection

As a pharmacy, we handle sensitive health information with the highest level of care and security. Your medical information is protected by:

  • HIPAA-compliant data storage and transmission
  • Encrypted databases and secure servers
  • Limited access to authorized personnel only
  • Regular security audits and updates
  • Secure prescription verification processes

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With healthcare providers for prescription verification
  • With payment processors for transaction processing
  • With shipping partners for order fulfillment
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • With your explicit consent

5. Data Security

We implement comprehensive security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure, encrypted databases
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Request a copy of your data
  • Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:

Phone:

Address: